VanillaSoft

VanillaSoft is a sales engagement platform designed for inside sales teams. It features queue-based lead routing, email automation, and calling capabilities.

The platform's queue-based system routes leads to reps based on priority and availability. This ensures high-value prospects get immediate attention.

VanillaSoft includes email templates, automated follow-up, and engagement tracking. The dialer enables efficient calling with click-to-dial and call scripting.

The platform provides real-time analytics on rep activity and conversion rates. Managers can monitor performance and adjust strategies quickly.

VanillaSoft's queue-based routing is effective for high-volume inside sales. Leads flow to reps automatically based on priority.

The dialer is reliable with good call quality. Click-to-dial and automatic logging save significant time.

Email automation works well within cadences. The template library and tracking provide good visibility.

The interface feels dated compared to newer platforms. However, functionality is solid and reliable.

At $80-150/user/month, pricing is mid-to-high. Good value for teams leveraging the queue-based features.

Verdict: Best for inside sales teams needing queue-based routing and calling features.